Contact
LeaseWise is run by Marcus A. Hall, based in San Diego, CA. The fastest way to reach a real person is email — it goes directly to me.
Replies typically within 1–2 business days. For account or billing issues, include the email address on your account so I can find it quickly.
What people usually email about
- My analysis looks wrong / I have questions about it. Include your analysis ID (shown on the report) and the clause you're asking about.
- Billing, refunds, or subscription changes. Email me — refunds for accidental charges are handled the same day.
- Privacy requests (data export, account deletion). Covered in the privacy policy. Email and we'll respond within 30 days.
- Press, partnerships, or guest content. Happy to talk. Mention the angle in the subject line.
- Security disclosures. If you found a vulnerability, please email before posting publicly. No bug bounty yet, but credit and a thank you.
Quick tenant question?
Ask Vincent, our tenant-rights assistant. Free, no signup needed.
Looking for your state's rules?
Browse our state-by-state landlord-tenant guides.
LeaseWise is not a law firm and emailing me doesn't create an attorney-client relationship. For legal advice, consult a licensed attorney in your state.
